At Raghini Travel Agency, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
When you book a service or interact with us, we may collect:
- Personal details: Name, contact number, email address, postal address.
- Travel information: Passport details, visa documents, travel preferences.
- Payment details: Transaction and billing information (processed securely via third-party gateways).
- Website data: Cookies, IP addresses, and browsing behavior (to improve user experience).
2. How We Use Your Information
We use your data to:
- Process bookings and provide travel services.
- Communicate updates regarding your trips.
- Personalize travel packages and offers.
- Improve our website and customer service.
- Comply with legal and regulatory requirements.
3. Data Sharing & Disclosure
- We may share your details with trusted partners (airlines, hotels, transport operators, visa agents) only to complete your bookings.
- We do not sell, rent, or trade your personal information to third parties.
- Information may be disclosed if required by law or government authorities.
4. Data Security
- We implement strict technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
- However, we cannot guarantee 100% security due to risks inherent in online transactions.
5. Cookies Policy
- Our website uses cookies to enhance user experience and analyze site traffic.
- You can disable cookies through your browser settings, but some features may not function properly.
6. Third-Party Links
- Our website may contain links to third-party sites.
- We are not responsible for the privacy practices of external websites.
7. Your Rights
As a user, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt-out of promotional emails at any time.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.